Policies & Terms
At The Nest Studio, we're committed to creating beautiful, memorable experiences.
Please review our policies before booking.
Service Area:
We proudly serve Philadelphia, Reading, and surrounding Pennsylvania areas. Select New Jersey locations may also be available, subject to availability. Travel fees may apply outside our standard service area and will be confirmed before booking is finalized.
Reservations & Payments:
Bookings must be made at least 2 weeks in advance; reservations made after this window may be cancelled. Full payment is required to secure your booking. We accept Apple Pay, Google Pay, Venmo, PayPal, and credit/debit cards; last-minute requests depend on availability. Your date/time isn't reserved until payment is confirmed.
Cancellations & Rescheduling:
All payments are non-refundable. If you can't attend, you may reschedule based on availability. No refunds for cancellations. Date changes must be requested ASAP. In severe weather, we'll work with you to find a new date.
Weather Policy:
Outdoor events depend on weather. We may reschedule due to heavy rain, strong winds, extreme temperatures, or unsafe conditions. Rescheduling options offered when possible. Event Timing: Your reserved time begins at the scheduled start. Late arrivals don't extend event time. Extra time may be purchased, subject to availability.
Damage & Liability:
Clients are responsible for damage, staining, loss, or theft of rental items caused by themselves or guests. Replacement/repair fees may apply. A refundable deposit may be required for select packages. Photography & Marketing: By booking, you allow us to use event photos on our website, social media, and marketing. To keep your event private, notify us in writing beforehand.
Additional Terms & Liability:
Outdoor picnics involve risks (weather, terrain, insects, etc.); guests assume these risks by attending. Clients are responsible for food/beverages they bring; we're not liable for allergies or foodborne illness. The Nest Studio isn't liable for accidents, injuries, or lost belongings except where required by law. Please treat décor and rental items with care; damage may incur repair costs. We reserve the right to refuse or end service if guest behavior is unsafe, abusive, or destructive.
Agreement: By booking, paying, and signing, you confirm you've read, understood, and agreed to these Terms & Policies. We look forward to creating an unforgettable experience for you.